At [Psychological.Digital], we understand that things don’t always go according to plan. That’s why we offer a generous refund and returns policy for all of our digital goods.
Refunds
If you’re not satisfied with your purchase for any reason, simply contact us within 30 days of your purchase date and we will issue you a full refund. No questions asked.
Returns
If you’ve purchased a digital good that is defective or not as described, you may return it for a full refund or exchange. To return a digital good, simply contact us within 30 days of your purchase date and we will provide you with instructions on how to do so.
How to Request a Refund or Return
To request a refund or return, please contact us at [contact@psychological.digital] . Please include your order number and the reason for your request in your email or phone call.
Processing Times
Refunds and returns are typically processed within 5-7 business days of receiving your request. You will receive a confirmation email once your refund or return has been processed.
Exceptions
There are a few exceptions to our refund and returns policy:
- Digital goods that are custom-made or personalized are not eligible for refunds or returns.
- Digital goods that are downloaded or streamed immediately after purchase are not eligible for refunds or returns.
- Digital goods that are purchased on sale or at a discounted price are not eligible for refunds or returns.
If you have any questions about our refund and returns policy, please do not hesitate to contact us.
Additional Information
We reserve the right to refuse a refund or return if we believe that the customer is abusing our policy. We also reserve the right to modify this policy at any time without notice.
Thank you for choosing [Psychological.Digital].